Faculty Introduction to the TLA Program at University Park

The goal of the TLA program is to help you with challenges you have when planning to use education technologies, including ANGEL. Technology Learning Assistants can help you with basic computing skills needed to use ANGEL, PowerPoint, an electronic grade book, file management, e-mail, creating web pages, and any skills that help you use your computer efficiently.

TLAs complement the rich help resources available online, including those on this Web site, and the answers you can get by consulting the ANGEL Help & Information Guide, completing the ANGEL Support contact form, calling the Help Desk  at 888-778-4010, or e-mailing a description of your problem to helpdesk@psu.edu.

Please note that TLAs will not perform duties normally done by departmental technology support personnel (software installations, hardware troubleshooting, network problems, etc.). TLAs will not serve in the role of teaching assistants or staff assistants.

At University Park, a TLA will meet with you a semester (or more) in one-on-one consultations (5 to 10 meetings). You and the TLA will decide how to allocate that time accordingly. This means you should prepare for each session, having your questions written down and setting goals for your next meeting.

To request a consultation (available for University Park faculty only), please complete the Faculty Application for a TLA form.