What are the important teamwork skills?
This Page: Basic Skills | Communication Tips | Organization Tips | References
Basic Skills
Effective team members need the following three basic skills:
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Communication and Negotiation - Team members need the ability to state ideas or questions clearly, listen to others attentively, and to resolve disagreements in a non-confrontational manner. This is a skill that many students may lack.
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Analytic and Creative Skills - Team members need to evaluate information and propose creative solutions. Many students have these skills, but may not be able to effectively communicate their views or concerns.
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Organization - The team needs to be able to track and complete all its tasks on time. Tensions can often arise if deadlines are missed
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Communication Tips
Here are some tips that can help students communicate more effectively. A more detailed explanation is available on the student communication tips page.
- Listen actively.
- Ask questions.
- Give constructive feedback - the list below can help students:
- Don't express an opinion as a fact
- Explain your reasons
- Restate the original idea to be sure it's understood
- Compliment another's idea
- Respond, don't react
- Don't interrupt
- Critique the idea, not the person
- Be courteous
- Avoid jargon
- Awareness of body language and tone.
- Appropriate humor.
- Some chit-chat in meetings.
- Patience.
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Organization Tips
Here are some tips that can help student teams organize themselves. A more detailed explanation is available on the student organization tips page.
This is one area where technology options for organization can be very beneficial for student teams.
- Define a common goal for the project.
- List tasks to be completed.
- Assign responsibility for all tasks.
- Develop a timeline.
- Develop and post a checklist.
- Set up a central repository for all electronic files.
- Maintain a central archive for all communications.
- Post or send all team meetings.
- Send reminders when deadlines approach.
- Send confirmation when tasks are completed.
References
Verzuh, Eric (1999) The Fast Forward MBA in Project Management. New York: John Wiley and Sons.
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